Phoenix Business Solutions

Privacy Policy

IDENTIFYING PURPOSES

We clearly identify the purposes for which personal information is collected, used, or disclosed prior to, or at the time of, collection. Your information may be used to contact you, authenticate your identity, assess your creditworthiness, service your account, make improvements, prevent fraud, provide offers and marketing, and for reporting purposes.

CONSENT

By applying for a product or service, or communicating with us, you acknowledge your consent for the collection, use, and disclosure of personal information as outlined in this Policy, applicable laws, and industry standards.

You can withdraw your consent or opt out of marketing communications by updating your privacy preferences or using the unsubscribe link in our emails.

LIMITING USE, DISCLOSURE, AND RETENTION

We limit the use, disclosure, and retention of personal information to the purposes we identify and as required by applicable laws.

Third parties. We do not sell or rent personal information. We may share your information with service providers performing services on our behalf, such as credit reporting agencies, identity verification services, and marketing companies. Our contracts with these third parties include obligations to protect your personal information.

Information processed outside Canada. Your personal information may be stored and processed with approved third parties in countries such as Belgium, Germany, Ireland, the Netherlands, the United Kingdom, and the United States. Foreign governments, courts, or regulatory agencies may obtain your information under the laws of those jurisdictions.

ACCURACY

We take steps to ensure that your personal information is accurate, complete, and up to date. If you believe the information we have is inaccurate, please update your details through our web portal or by contacting our Privacy Office.

SAFEGUARDS

We use appropriate procedures and practices to protect personal information against loss, theft, and unauthorized access. Access to your information is restricted to individuals and parties who require it.

OPENNESS, INDIVIDUAL ACCESS, AND CHALLENGING COMPLIANCE

You can request access to the personal information we have on file by contacting our Privacy Office. We will provide this information subject to certain legal considerations.

For general privacy inquiries or concerns, please contact us at richard@phoenixbussolutions.com.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.